Our spa environment is one of relaxation and tranquility. We encourage you to arrive 30 minutes prior to your appointment to enjoy the spa’s wellness facilities including house of steam rooms and saunas .Our staff will be happy to assist with any recommendations based on your chosen treatments.
Each treatment commences with a welcome cleansing foot bath ritual using local herbs. During your time at Maya Spa you will be provided with a locker, robe, towels and slippers. Please respect all spa guest's right to privacy and refrain from the use of mobile phones, pagers and cameras during your time with us.
Disposable undergarments are also available at your request. After your treatment concludes, our relaxation rooms are the ideal place to continue its benefits.
Maya Spa welcomes both resident and non-resident guests aged 21 and older. Non-resident bookings will be secured with a credit card. To ensure your preferred time and services are available, advanced booking is advised. The spa accommodates walk-in bookings based on availability.
When making your spa reservation, please advise us of any health conditions, allergies, or injuries that could affect your service. You will be asked to complete a Health Assessment prior to your treatment so that we may ensure your comfort and safety, we provide a service customized to your needs. Please allow our spa staff to guide you in selecting the treatments most suitable for you during this special time.
SPA RULES AND CANCELLATION POLICY
Please understand that your late arrival may result in a reduction of treatment time as a courtesy to our next guest. We kindly ask our guests to give a minimum of 12 hours notice for changes or cancellations. With fewer than 12 hours notice you will be unfortunately charged for 100% of your treatment.
During your Mayan Spa experience we will propose you to try this powerful aphrodisiac beverage.